FAQ's

Frequently Asked Questions

 

What is your warranty policy?

A warranty begins when you purchase an item from a dealer, either from a store or online. All warranties must be handled through the store or company online from whom the item was bought. Please do not contact The Paris Swing Co. directly. The user is responsible for all freight charges with any warranty repair or exchange. If you intend to bring back an item, first check that it is still covered under warranty, and return it to the place of purchase with your receipt to be assessed by the dealer.

 

Mandolins

2-year Warranty

 

Where is my warranty card?

Most of our products do not require that you register for warranty service. However, most of our warranties do require that you keep a copy of your original sales receipt. Please make sure to keep all relevant paperwork in a safe place.

 

How do I obtain warranty service?

We ask that you take the instrument to the original place of purchase for any warranty service. If, for any reason, you cannot contact the original place of purchase, you can find the nearest dealer for your area in the Find a Dealer section of this website.

 

Where can I get lessons for my instrument?

Many of our dealers offer music lessons. You can find the nearest dealer in your area in the Find a Dealer section of this website.

 

Do you provide artist endorsements?

The Paris Swing Co. has a passion for supporting artists who share their playing talents to music-loving audiences. The Paris Swing Co. needs artists who will spread their appreciation for these amazing instruments. To apply for artist endorsements, please send a bio, recent promotional photo and current CD recording(s) to:

The Music Link Corp.

Attn: Marketing / Artist Relations

P.O. Box 162

Brisbane, CA 94005

 

It is helpful if you include the type of instrument(s) or models you are interested in endorsing and why you are interested in The Paris Swing Co.